![]() ![]() Choose “Motion Settings.” The motion sensitivity slider is the third option in the menu. ![]() Tap the three lines on the top left of your Ring app and select the video doorbell. If the Ring doorbell is positioned correctly but won’t detect any motion, perhaps you’ve set the sensitivity too low. Step 5: Review your Motion Sensitivity setting Retest your camera again to see if it’ll give you any motion alerts. Select the frequent option and save the new settings. The light option gives fewer notifications, while the frequent one sends more alerts. There are three options – light, standard, and frequent. Select “Motion Settings” and choose the Smart Alert icon. ![]() Open the Ring app on your Android or iOS device and tap on the Ring doorbell icon. Step 4: Set Motion Frequency to “Frequent” and retest Ensure the camera is installed without any obstruction, even from glass panes. However, the PIR will, of course, not work properly if there are any obstacles in front of your camera. You can customize the sensitivity of the camera by filtering the amount of heat it detects. The Ring doorbell works by using Passive Infrared (PIR) to detect the amount of heat emitted by the object causing motion or light changes. Step 3: If the camera is behind glass, reposition it, as PIR requires heat source detection Test your camera by triggering a motion detector to see if you’ll receive accurate and instant alerts. Ideally, when there is movement inside any of your camera’s motion detection zones, the camera should send push notifications to your phone, allowing you to see who is at the door. If motion notifications are enabled in the Ring app and the doorbell isn’t detecting motion, you may want to test whether the camera detects movement. You’ll only need to check your Ring app on your iOS or Android device and ensure the buttons for both Motion Alerts and Ring Alerts are switched to the blue “on.” Step 2: Test your camera to see if it can detect motion Surprisingly, this applies to 90% of all cases and is especially common with new users. Step 1: Double-check if Motion Alerts are enabled in the Ring appĪccording to Ring, the main cause of a Ring doorbell failing to detect motion is often because a user has disabled Motion Alerts in the Ring app. What could be wrong? Here’s a simple step-by-step guide on troubleshooting motion detection on a Ring doorbell. However, it can be frustrating when your doorbell doesn’t send any alerts even when someone approaches the door. You can also customize the motion detection sensitivity for each of the six zones possible. Ring Doorbell Motion Detection Troubleshooting StepsĪ Ring doorbell can detect motion within a range of 5 to 30 feet. Your doorbell then sends alerts to your phone, and you can view the live coverage of the current events. It instead relies on Passive Infrared (PIR), which double-checks any motion to verify if it is indeed an object and whether there is any heat change associated with it. On the other hand, nights are associated with poor lighting, so the doorbell cannot accurately search for objects. During the day, the doorbell relies on Advanced Motion Detection technology to search for objects within its capture range. However, the motion detection technique used during the day is slightly different from what is used at night. Thus, as a person enters the doorbell’s motion detection range, the doorbell senses the temperature change and sends a push notification to your phone. Usually, human beings are hotter than the environment. The Ring doorbell senses motion through heat sensors, which monitor the heat changes within the doorbell’s capture zone. Step 13: Reset your Ring doorbell How Ring Doorbell Motion Detection Works
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